Return policy

At VANKEA, our goal is to deliver premium products and outstanding customer service. If you're not fully satisfied with your order, we offer an easy return process to make your shopping experience enjoyable.

Exchanges:

• Eligible items can be exchange within 30 days of the purchase date.
• Products must be unused, in their original packaging, and in a condition suitable for resale.
• To begin the return process, please reach out to our customer service team at help.vankea@gmail.com or +1 (951)-441-9719 to obtain a exchange authorization.
• If you would like to exchange an item for a different size or color, please contact our customer service team for guidance.
• Customized and personalized products cannot be returned.

Damaged or Defective Items:

• If your item arrives damaged or defective, please get in touch with us within 48 hours of delivery so we can address the issue promptly.

Thank you for choosing VANKEA! Your satisfaction is our top priority. If you have any questions about our return policy, don’t hesitate to contact us.