Answers for the road ahead.

Vankea offers modular campervan cabinetry and road-ready components. The current range includes upper and microwave cabinets, kitchen cabinets, tall and refrigerator storage cabinets, convertible dinette benches and bed systems, aluminum showers, van windows, ventilation, seats and seat-to-bed systems, refrigerators, electrical components, tables and related accessories.

Our catalog includes products for Mercedes-Benz Sprinter, Ford Transit and Ram ProMaster vans. Compatibility varies by product, model year, wheelbase, roof height and installation side, so always use the fitment information on the individual product page.

Many Vankea cabinetry products are delivered fully assembled, including several overhead, kitchen and storage cabinet designs. Check the specific product description because packaging, installation preparation and included components can differ by model.

Vankea uses lightweight engineered plywood selected to reduce unnecessary weight while maintaining useful rigidity. Depending on the product, finishes and fronts can include Birch outer surfaces, Magnolia or Paulownia cores, MDF Shaker-style fronts, bamboo doors and bamboo countertops. The product page lists the materials for each design.

Only items specifically listed in the product description are included. Kitchen cabinetry often shows appliances, sinks or faucets for context, but these items are not included unless the listing clearly says otherwise. Review the Included section before ordering.

Features vary by cabinet and may include soft-close slides and hinges, lift-up door supports, positive push-button locks and integrated 12V LED lighting. Refer to the individual product specifications for the exact hardware supplied.

Confirm your van make, model year, wheelbase, roof height and the driver or passenger side when relevant. Then compare every product dimension with your available space, doors, aisle, flooring, wall build-up and nearby furniture. Your installer should review the measurements and mounting plan before you order.

Every conversion layout is different. A product that does not fit a preferred position, existing interior or customer-planned configuration is not considered defective. Measure the complete installation area and confirm clearances before opening, positioning or test-fitting the product.

Some products are suitable for experienced DIY builders, while large cabinets, seats, windows, showers, electrical systems and other safety-critical components may require professional installation. Follow the product instructions and consult a qualified installer whenever the mounting, wiring, plumbing or vehicle structure is involved.

Included hardware varies by product. Use the product page's included-components list as the source of truth. Vehicle-specific fasteners, reinforcement, sealants, electrical protection or installer-supplied materials may still be required.

No. Products removed from required protective packaging and placed or test-fitted in a vehicle are not eligible for a standard return. Verify measurements and compatibility before opening, assembling, positioning or test-fitting the product.

Vankea currently ships to the contiguous United States—the Lower 48. Large parcels and freight products require a physical street address and cannot be delivered to a P.O. Box.

Standard parcel orders generally require 1–2 business days for handling and 3–5 business days in transit, for an estimated total of 4–7 business days. Business days are Monday through Friday, excluding public holidays, and orders placed after the cutoff begin processing the next business day.

Freight or pallet orders generally require 2–3 business days for handling and 5–10 business days in transit, for an estimated total of 7–13 business days. Carrier delays and appointment availability can affect the final delivery date.

Standard shipping is calculated at checkout using the shipment's weight, dimensions and destination. Oversized or heavy products may use a flat freight charge or a calculated LTL rate. The available method and cost are displayed before payment.

A shipping confirmation email is sent after your order is prepared for shipment. Allow 24–48 hours after label creation for the carrier's tracking page to show active movement.

Many LTL freight carriers arrange a delivery appointment using the phone number supplied at checkout. Please provide a reachable number and inspect the pallet, crate and product before signing the delivery receipt.

Yes. Local pickup in Big Bear City, California is free. Select Local Pickup at checkout and wait for the Ready for Pickup email before arriving. Pickup preparation is generally completed within one business day.

Request an address change within one hour of placing the order by calling +1 (951) 441-9719. Changes cannot be guaranteed after processing or shipment preparation has begun.

Eligible standard-size products require a return request within 14 calendar days after confirmed delivery. The item must be new, unused, uninstalled, unmodified, in resalable condition and returned with complete original packaging and components. An RMA must be issued before shipment. See the Refund and Exchange Policy for full terms.

Specialized and freight products—including seats and seat-to-bed systems, mounting systems, windows, aluminum showers, climate-control and large electrical systems, roof racks, pallet or LTL shipments, and special-order, customized, sale or discontinued products—are generally final sale. They remain covered if they arrive damaged, are verified defective or differ from what was ordered.

For an authorized non-defective return, the customer is responsible for return shipping or freight, insurance, packaging, palletizing and related carrier services. Original shipping and freight charges are nonrefundable. No such deduction applies when the return results from a verified defect or Vankea error.

Inspect the shipment promptly. Note visible freight damage or missing freight on the delivery receipt before signing, photograph all sides of the packaging, label, pallet or crate, and the product issue, and contact Support.vankea@gmail.com as soon as possible. Keep the product and all packaging, and do not install, modify, repair or discard anything before receiving written instructions.

Check the delivery location, household members and nearby secure areas first. If the shipment still cannot be located, notify Vankea within 7 days so the team can begin an investigation with the carrier.

An order may be cancelled within 24 hours of purchase only if processing, production, packaging or shipment has not begun. Special-order, customized, made-to-order and built-to-order items cannot be cancelled after production or fulfillment starts.

Yes. Vankea can discuss custom cabinetry, layouts and broader van-build requirements. Start with the Custom Order page and include your van year, model, wheelbase, build goals, measurements and preferred finish.

Custom timelines depend on design complexity, selected materials, component availability and the current production schedule. The team will provide a project-specific estimate after reviewing your requirements; do not rely on standard parcel or freight delivery estimates for made-to-order work.

Use the Contact page, email Support.vankea@gmail.com, or call +1 (951) 441-9719. For faster fitment help, include the product name, van make, model year, wheelbase, installation side and relevant measurements.